Shipping & Delivery

1. DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide.

2. HOW MUCH DOES SHIPPING COST?
Shipping fees are calculated automatically at checkout before you make your payment.

3. WHAT IF MY ORDER IS DELAYED AT CUSTOMS?
Any delays caused by the Customs Department in the destination country are beyond our control.

4. HOW WILL MY ORDER BE SHIPPED?
Your order will be shipped through our trusted shipping partner. Once dispatched, you will receive a tracking number to monitor your shipment.

5- DELIVERY TIMELINES BY REGION

UNITED ARAB EMIRATES
Category Details
Table Top & Decor
  • 2–4 Hour Delivery (Dubai)
    • Dhs 50 shipping fee
    • Order before 2 PM
    • Mon–Sat (excludes public holidays)
  • Same Day Delivery (Dubai)
    • Dhs 30 shipping fee
    • Order before 3 PM
    • Delivery before 10 PM
    • Mon–Sat (excludes public holidays)
  • Standard Delivery
    • Free shipping
    • Delivery in 1–2 working days
Wall Art
  • Free shipping
  • Delivery in 1–2 weeks
Furniture
  • Free shipping upon material approval
  • Delivery in 2–3 weeks
Customize
  • Free shipping
  • Delivery in 1–2 weeks upon design approval
GCC (KSA, Kuwait, Qatar, Oman, Bahrain)
Category Details
Table Top & Decor
  • Free shipping on orders above AED 500
  • Delivery in 2–5 working days
  • No custom duties
Wall Art
  • Free shipping
  • Delivery in 2–3 weeks
  • No custom duties
Furniture
  • Free shipping
  • Delivery in 3–4 weeks upon material approval
  • Custom duties may apply (refer to points 6 & 7)
Customize
  • Free shipping
  • Delivery in 2–3 weeks upon design approval
  • No custom duties
REST OF THE WORLD
Category Details
Table Top & Decor
  • Free shipping on orders above AED 2,000 / $550
  • Delivery in 4–7 working days
  • No custom duties
Wall Art
  • Free shipping on orders above AED 2,000 / $550
  • Delivery in 2–3 weeks
  • No custom duties
Furniture
  • Shipping charges apply (calculated at checkout)
  • Delivery in 3–4 weeks upon material approval
  • Custom duties may apply (refer to points 6 & 7)
Customize
  • Free shipping on orders above AED 2,000 / $550
  • Delivery in 2–3 weeks upon design approval
  • No custom duties

6. ARE THERE ANY ADDITIONAL FEES FOR INTERNATIONAL ORDERS?
International orders may be subject to customs duties, clearance fees, and/or sales tax as determined by the destination country. These charges are not imposed by Kashida but by the local Customs Office, and are only confirmed once the package is inspected upon arrival. The recipient is responsible for complying with all applicable laws and covering any such additional fees.

7. DO FURNITURE ORDERS REQUIRE ANY SPECIAL DOCUMENTATION?
Yes, for furniture orders, you may be asked to provide specific documents required by customs, as large-scale items often require additional processing.