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Shipping & Delivery
1. DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide.
2. HOW MUCH DOES SHIPPING COST?
Shipping fees are calculated automatically at checkout before you make your payment.
3. WHAT IF MY ORDER IS DELAYED AT CUSTOMS?
Any delays caused by the Customs Department in the destination country are beyond our control.
4. HOW WILL MY ORDER BE SHIPPED?
Your order will be shipped through our trusted shipping partner. Once dispatched, you will receive a tracking number to monitor your shipment.
5- DELIVERY TIMELINES BY REGION
| UNITED ARAB EMIRATES | |
| Category | Details |
|---|---|
| Gifts Express Delivery |
|
| Wall Art |
|
| Furniture |
|
| Customize |
|
| GCC (KSA, Kuwait, Qatar, Oman, Bahrain) | |
| Category | Details |
|---|---|
| Gifts Express Delivery |
|
| Wall Art |
|
| Furniture |
|
| Customize |
|
| REST OF THE WORLD | |
| Category | Details |
|---|---|
| Gifts Express Delivery |
|
| Wall Art |
|
| Furniture |
|
| Customize |
|
6. ARE THERE ANY ADDITIONAL FEES FOR INTERNATIONAL ORDERS?
International orders may be subject to customs duties, clearance fees, and/or sales tax as determined by the destination country. These charges are not imposed by Kashida but by the local Customs Office, and are only confirmed once the package is inspected upon arrival. The recipient is responsible for complying with all applicable laws and covering any such additional fees.
7. DO FURNITURE ORDERS REQUIRE ANY SPECIAL DOCUMENTATION?
Yes, for furniture orders, you may be asked to provide specific documents required by customs, as large-scale items often require additional processing.
8. ARE SALE ITEMS ELIGIBLE FOR FREE SHIPPING?
Items purchased under the Sale category are not eligible for free shipping. Shipping charges will be calculated at checkout based on the delivery location and product type.
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